Help Center
Get the support you need. Browse our knowledge base, submit tickets, or chat with our support team in real-time.
🚀 Quick Actions
📋 Support Categories
Account & Profile
Account settings, profile management, and login issues
Billing & Payments
Payment issues, subscription problems, and billing inquiries
Collaboration
Project creation, team management, and collaboration features
Feature Requests
Suggestions for new features and platform improvements
General Support
General questions and support requests
Learning
Course access, learning materials, and educational content
Mentorship
Mentor booking, session issues, and mentorship platform support
Technical Issues
Bug reports, performance issues, and technical problems
💡 Frequently Asked Questions
Getting Started
Learn how to set up your profile, join projects, and navigate the platform
Collaboration
Find answers about project creation, team management, and real-time coding
Mentorship
Get help with booking sessions, becoming a mentor, and payment issues
Learning
Course access, progress tracking, and skill assessment questions
Account & Billing
Profile settings, password reset, subscription, and payment support
Technical Issues
Bug reports, performance issues, and browser compatibility problems
📞 Other Ways to Get Help
Support Hours
Monday - Friday: 9 AM - 6 PM PST
Weekend: Limited support
Response Time
Urgent: 2-4 hours
Normal: 24-48 hours
Documentation
Comprehensive guides and API reference
System Status
Check platform health and uptime